Terms of use and Privacy policy

FIRST – IDENTIFICATION DATA:

In accordance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services (LSSI), the USER is informed that the person who owns the domain and the website www.lamaisondingrid.com (hereinafter, the Web) is Ingrid Ribera Mollfulleda, with registered office at: Passeig de la Mare de Déu de Montserrat, 2-12 local 4, 08392 Sant Andreu de Llavaneres, Barcelona, ​​Spain, with NIF: 52305766V. Contact email: info@lamaisondingrid.com.

SECOND – USER STATUS:

Access and use of the Web, attributes the condition of USER, accepting from this moment these terms of use.

The Web allows the creation of a customer account for free, with a username and password, which can be done before finalizing a purchase for the first time, providing the information requested in the form, the username being the email provided by the USER and the password that he chooses, and after reading the terms and conditions of use, by marking the box for reading and acceptance of such terms.

THIRD – USE OF THE WEBSITE:

The USER undertakes, by the mere fact of accessing the Web and its use, to make appropriate use of the contents and services that lamaisondingrid.com offers through it.

lamaisondingrid.com reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist or that, in his opinion, are not suitable for publication.

3.1 Delivery policy:

The home delivery of the items purchased on this website is done in 24/48 hours on working days.

The delivery process includes two delivery attempts. If the recipient is absent on both occasions, a notice will be left (as long as access has been possible) with the details of the office where you can pick up the shipment and within 15 days the shipment will be returned to origin.

3.2 Return policy:

The return policy of lamaisondingrid.com allows you to return the products in the event that you are not satisfied with your purchase up to 14 days from the date of receipt of the product.

You will not have to provide any explanation, any item, purchased at lamaisondingrid.com, returned in its original packaging, sealed and in perfect condition will be accepted without further ado.

Within a maximum period of 3 days of receipt of the return, lamaisondingrid.com agrees to your refund.

Before making the return, you will have to notify the customer service department, by email at info@lamaisondingrid.com or by calling 931 414 352 during business hours.

If the reason for the return is that the returned item is defective or does not correspond to what was requested in the order, lamaisondingrid.com will bear the costs of the return and new shipment.

Note: If the reason for the return of the product is not because it arrived damaged, defective or incorrect, we will not refund the shipping costs, we will only refund the amount of the product.

The following products cannot be returned except in case of defective products:

– Products that do not allow their return due to hygiene or health protection reasons if they have been unsealed after delivery (for example cosmetic products).

– Products made according to your specifications or clearly personalized.

3.2 Cancellation of an order or part thereof:

If the cancellation of the order arrives before the departure of the merchandise, the client will not have any expenses. In the case of a cancellation after the order has been placed, the customer will be responsible for the shipping costs.

Before canceling an order or part of it, you will have to notify the customer service department, by email at info@lamaisondingrid.com or by calling 931 414 352 during business hours.

FOURTH – PRIVACY POLICY

4.1. Purpose of the data collected and CONSENT to the treatment:

In compliance with article 5 of the Organic Law on Data Protection (LOPD), the USER is informed of the following aspects:

4.1a) That, through the different web registration forms (contact, customer account, testimony, recruitment form …), data is collected, which is stored in a file owned by info@lamaisondingrid.com, duly registered in the Spanish Agency for Data Protection.

4.1b) The fields of such forms that are marked with an asterisk are mandatory to be able to provide the corresponding request in each case.

However, in some forms it is not allowed to advance to the next step until the mandatory data is entered.

The consequence of not providing such mandatory data is the impossibility of meeting the USER’s request.

4.1c) the data that is collected in the web forms, is collected exclusively for the following purposes:

Maintain the commercial relationship consisting, where appropriate, in the contracting of the services offered on the Web, as well as the management, administration, information, provision and improvement thereof.

Issue email or postal communications to provide information that we consider interesting to users and customers of lamaisondingrid.com, including information about new products and services, newsletters or new blog entries on lamaisondingrid.com.

Carrying out surveys or market studies related to user and / or client activity.

Only lamaisondingrid.com and the data processors designated by it, will have access to your data, and under no circumstances will this data be transferred, shared, transferred or sold to any third party.

In each of those communications that lamaisondingrid.com may send to the USER, information is included on how to unsubscribe and stop receiving new communications.

In the event that the user is not satisfied with the purposes for which his data is collected, he may exercise his rights of access, rectification, cancellation and / or opposition in accordance with the provisions of section 4.3. of the following terms of use and privacy policy.

It will be considered as the provision of express and unequivocal consent of the USER, of article 6 of the LOPD, to the treatment of personal data in the manner set forth in these terms of use and privacy policy, marking the box stating that the USER has read and accepts the terms of use and the privacy policy and, where appropriate, the contracting conditions.

4.2. Compliance with applicable regulations.

lamaisondingrid.com complies with the Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD), the Regulations that develop it (Royal Decree 1720/2007 of December 21 – RLOPD) and other current regulations , concordant and applicable at all times.

Likewise, lamaisondingrid.com complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce (LSSI), requesting consent to the processing of email, for commercial purposes, at all times.

4.3. Exercise of Rights of Access, Rectification, Cancellation and Opposition (ARCO rights) .

Those natural persons who have provided their data to lamaisondingrid.com may contact it, in order to be able to freely exercise their rights of access, rectification, cancellation and opposition regarding the data incorporated in their files.

The interested party may exercise their rights by means of a written communication addressed to lamaisondingrid.com with the reference «Data protection / Lamaisondingrid.com«, specifying their data, proving their identity and the reasons for their request at the following address:

La Maison d’Ingrid

Passeig de la Mare de Déu de Montserrat, 2-12 local 4

08392 Sant Andreu de Llavaneres

Barcelona, ​​Spain

 

You can also exercise your ARCO rights, through email: info@lamaisondingrid.com

 

4.4. Security.

The lamaisondingrid.com website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized data access. To achieve these ends, the user / client agrees that the provider obtain data for the purposes of the corresponding authentication of access controls.

All in accordance with the provisions of Article 9 of the LOPD and Title VIII (On security measures in the treatment of personal data) of the RLOPD.

4.5. Links

As an additional service to the USER, the Web may include links (hyperlinks, links …) to other websites that are not operated or controlled by lamaisondingrid.com.

For this reason, lamaisondingrid.com does not guarantee, nor is it responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices.

For this reason, we request that, before providing personal information to these non-lamaisondingrid.com websites, it is essential to review the privacy policies of such websites.

4.6. Cookies policy”

A cookie is an information file that the server of the website of lamaisondingrid.com sends to the device (computer, smartphone, tablet, etc.) of the person who accesses the page, to store and retrieve information about the navigation that is carried out from said equipment.

There are a large number of guides that explain what cookies are, and what they are used for.

In this link you can access the cookie guide edited by the Spanish Agency for Data Protection.

http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/Guia_Cookies.pdf

Web browsers are the tools in charge of storing cookies and from this place the USER can exercise their right to eliminate or deactivate them.

Neither this website nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers.

In some cases it is necessary to install cookies so that the browser does not forget the USER’s decision not to accept them.

Acceptance of this cookie policy implies that the USER has been clearly and completely informed about the use of data storage and recovery devices (cookies), as well as that lamaisondingrid.com has the USER’s consent for the use of the same as established in article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

4.7. Minors

The website is not directed at minors.

However lamaisondingrid.com declines any responsibility for the breach of this requirement by the USER.

4.8. Modification of the Privacy Policy

lamaisondingrid.com reserves the right to modify its Privacy Policy, always in accordance with the applicable regulations, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

The use of the Web after said changes, will imply the acceptance of the same.

4.9. Responsible for the file, and processors.

The person responsible for the data file is lamaisondingrid.com, being its legal representative Ingrid Ribera.

FIFTH – INTELLECTUAL AND INDUSTRIAL PROPERTY

The texts, images, logos, distinctive signs, sounds, animations, videos, source code and other content included on the web are the property of lamaisondingrid.com, or the latter has the right to use and exploit them, and in this sense, protected by current intellectual and industrial property legislation.

It is expressly prohibited to make any alteration of this page.

lamaisondingrid.com does not assume any responsibility that may derive from unauthorized manipulations or alterations, any total or partial reproduction, transmission, distribution or storage of the contents of this website being prohibited without the express authorization of lamaisondingrid.com, advertising from at this time and in case of non-compliance with the foregoing, the exercise of legal actions in defense of our legitimate interests.

lamaisondingrid.com does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other right related to the Web, the services or the contents.

SIXTH – LINKS POLICY:

6.1. Those who intend to make or make a hyperlink (link, link, hyperlink …) from a web page on another Internet portal to any of the web pages of lamaisondingrid.com must submit the following conditions:

– The total or partial reproduction of any of the services or contents of the website is not allowed without the prior express authorization of lamaisondingrid.com.

– No deep-links or IMG or image links or frames will be established with the lamaisondingrid.com website without your prior express authorization.

– No false, inaccurate or incorrect statement will be established on the lamaisondingrid.com website, or on the services or content thereof. Except for those signs that are part of the hyperlink, the website on which it is established will not contain any brand, trade name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to lamaisondingrid.com, unless expressly authorized by it.

– The establishment of the hyperlink will not imply the existence of relationships between lamaisondingrid.com and the owner of the website or portal from which it is made, nor the knowledge and acceptance of lamaisondingrid.com of the services and content offered on said website or portal.

lamaisondingrid.com will not be responsible for the content or services made available to the public on the website or portal from which the hyperlink is made, nor for the information and statements included therein.

6.2. The Web may, where appropriate, make connections and links to other websites managed and controlled by third parties available to the user, with the exclusive function of facilitating users to search for information, content and services on the Internet, without no case can be considered a suggestion, recommendation or invitation to visit them.

lamaisondingrid.com does not previously market, direct, control or endorse the content, services, information and statements available on these websites.

lamaisondingrid.com does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications , opinions, statements, products and services existing or offered on the websites not managed by lamaisondingrid.com and that are accessible through this website.

SEVENTH – RIGHT OF EXCLUSION:

lamaisondingrid.com reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these Terms of Use and privacy policy.

EIGHTH – GENERALITIES:

lamaisondingrid.com will pursue the breach of these conditions as well as any improper use of its website, exercising all civil and criminal actions that may correspond to it in law.

NINETH – MODIFICATION OF THE PRESENT CONDITIONS AND DURATION:

lamaisondingrid.com may modify at any time the conditions determined here, being duly published as they appear here.

The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

TENTH – LEGISLATION AND JURISDICTION.

These terms of use and privacy policy will be governed by Spanish law.

Any litigation matter that concerns the products purchased through the web will be resolved through the courts and tribunals that legally correspond.